WE STAND BEHIND EVERY BUILDING WE BUILD.
When you choose an International Accreditation Service (IAS) AC472-accredited building systems manufacturer, you’re investing in a structure built to last a lifetime. If it ever needs a repair, our dedicated install team usually completes all repairs within 1 day of arriving on-site.
We take every repair seriously because a handshake from our dealers or sales team is a promise we stand behind. You can trust us to act quickly, communicate clearly, and restore your building without excuses.
EXPLORE OUR STEEL BUILDING WARRANTIES
Learn more in-depth about what's included, period length, and exclusions that apply to each of our warranties.
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Maintenance Warranty
Rust Warranty
Wind Warranty
Door & Window Warranty
Maintenance Warranty
Coverage: 1-Year from Installation
Covers general leaks, repairs, and rust on the metal frame; includes damage to sheet-metal and trim from wind; rated for 40 lbs/sq ft roof snow load.
Notes & Exclusions:
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Fastener-to-frame roof leaks are covered; overlaps on horizontal panels are not (buildings > 31 ft should use vertical panels).
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Base-rail leaks are excluded—see our foundation guidelines to prevent water intrusion.
FREQuently asked questions ABOUT OUR WARRANTIES
Have questions about coverage, timelines, or how claims work? Browse the FAQs for quick answers, and if you still need help, contact us today for a hassle free experience.
We review your claim within 1 to 3 business days. During this time we verify your purchase and review the photos and details you submitted. We will call or email you to schedule an on-site inspection or repair.
Yes. If your claim is approved, our installers complete warranty-covered repairs on-site. We’ll contact you to schedule a date. Note: the visit covers only the issues listed in your approved claim. Additional issues require a separate claim or a follow-up visit so we can bring the right materials.
You’re most likely seeing oil-canning. It’s a cosmetic effect, not a structural problem.
What is oil-canning?
Visible waviness in the flat areas of metal panels. It shows up as slight ripples that change with light and temperature.
Why it happens:
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Normal thermal expansion and contraction
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Stresses from coil production and roll forming
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Subtle irregularities in framing or sheathing
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Over-tightened or uneven fasteners
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Large flat panel widths, long panel runs, and thinner gauges
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Dark or glossy colors that highlight reflections
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Does it affect performance?
No. Oil-canning does not reduce strength, weather protection, or longevity. It is cosmetic.-
Most cases are chemical overspray. Herbicides like Roundup can react with metal coatings, causing corrosion or paint defects along the bottom edge.
Other contributors: residue pooling, fertilizers or ice-melt salts, pet urine, constant moisture or soil contact.
Prevent it: avoid spraying near panels, use a shield, rinse any overspray immediately, keep soil and vegetation a few inches away, maintain good drainage.
Warranty note: chemical damage is environmental and may affect coverage.
Not chemicals? Submit a warranty claim with clear photos so we can review next steps.
Installing solar panels, chain hoists, or heavy storage on ceiling trusses, as well as cutting or modifying tubing, will void your manufacturer warranty. If service is still required on a building that has been altered, repairs may be completed at the customer’s expense.
BACKED BY OUR WORD
Submit your warranty repair claim today
Before submitting a warranty claim, ensure you have your invoice order number and photos to support your claim.
If you have a general question, please utilize our Contact Form to get in touch with the right team-member.